About EasyDesk helpdesk
EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen.
It has the ability to instantly see open call, calls by analyst or by customer, record inventory against customer, free text searches against queries to see previous solutions...
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuse, call note, assignment, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against call, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
Why not download and try it – only 6mb – only $49.99!.
Changes in this version:
Interface Redesign, Many new options/fields, more configurable.System requirements:
1024x768 resolution or better( By Ziggyred Software - EasyDesk helpdesk Publisher )